My specialty is finding amazing talent & curing chaos. I turnaround struggling teams by driving to clarity, matching talent with value-add responsibility & by managing with metrics linked to business outcomes. By working beyond functional boundaries & role to effect real needed change, I create a culture of accountable, planned and engaged. I possess an innate ability to read people & situations. Trusted for discretion, known for getting real and telling it like it is.
Yancey Consulting Business Transformation Services
Today’s business climate requires companies to innovate and operate at high levels of performance just to stay ahead of the competition Yancey Consulting works closely with client to provide thoughtful insights into business challenges. We develop strategies and plans to address each, including a path to enable and deploy change.
HIRING TOP TALENT
Yancey Consulting prides itself on finding top talent that exemplifies your business culture and values. No amount of experience can make up for mismatched values or inadequate soft skills. Often times poor hires happen because leaders are simply too busy to put in the time needed to do it right.
The vision for your company’s growth often has implications on your operating model including core processes, organization alignment, technology needs, etc. Often times, achieving your transformation objectives require re-architecture of operating structure. Effective business architecture plays a critical role in delivering products or services in a high quality and low cost manner.
PROCESS & ORGANIZATION ASSESSMENTS
A company’s ability to deliver value is rooted in its processes, organization structure, and its people. World-class organizations constantly review how work is getting done and the effectiveness of core operational areas. We will work with you on assessing performance and maturity levels of operations and customer services to identify issues and improve performance.
In today’s social media driven world, competitive advantage is tied to customer experience. How satisfied are customers with your services? What are the key issues and opportunities? How well is your team servicing each customer channel? How is effectiveness measured? Which customer channels offer the largest opportunity for growth?
I have always struggled with finding the time to staff my company. I secured Lori’s services to find talented personnel that focused on optimizing my operations. She immediately took the reins and not only found qualified candidates but also screened then, interviewed them and conducted follow-up on them after I hired them. She has also served as an executive assistant to me, by filling in for me at events, performing background research and offering advise on key business decisions allowing me to stay focused on my daily management tasks. I have and will continue to recommend her services to other business professionals that face similar challenges. Feel free to reach out to me for more information.
James R Mouyassar
President / Founder
2 Nice Guys Termite, Pest & Wildlife Control
GET IN TOUCH
Lori Yancey Consulting Business Transformation Services
Phone: 314 614 7542